On the scheduled date and time window of the virtual inspection, your inspector will call the Google Duo account. The inspector will walk you through the inspection process, identifying if any items require correction. At the conclusion of the inspection the inspector will inform you if you passed the inspection or what the next step is, as applicable. If a correction notice is required, the inspector will send you an e-mail with a list of any items that need to be addressed. Once the repairs are completed you may request a re-inspection.

VIRTUAL LIVE INSPECTION PREPARATION

  1. Prior to start of inspection have all necessary tools available (such as a tape measure, screwdriver, level, GFCI tester, ladder, etc…) necessary to perform the inspection.
  2. Make sure your device is fully charged, with notifications turned off that may interrupt the inspection.
  3. Be ready to receive and respond to a video call from the City inspector at the scheduled day and time. Having ear buds with a microphone greatly improves communication.
  4. Ensuring no unnecessary sounds are present (power tools, radio, etc…) helps improve communication clarity as well.
  5. When plans reviewed by the City are involved in the project, these City approved plans will be required for all virtual live inspections.  

VIRTUAL LIVE INSPECTION PROCESS

  1. Each inspection will begin at the street view to verify the location by showing the structure and property address.
  2. To ensure consistency please start the inspection from the front entry, walking the inspection in a clockwise direction horizontally on each floor, starting at the bottom floor if there are multiple levels, while following the direction of the inspector.
  3. The inspector will inform you if any corrections were found during the inspection and provide a correction notice (if necessary) to you by e-mail or, if there were no corrections identified, a written approval by e-mail to let you know you passed the inspection.
  4. Once the inspection is completed and the call ends the inspector will enter the results into our permitting system. Which you may immediately view on-line.

USING VIRTUAL LIVE INSPECTIONS

** This option is not currently available for all types of inspections, and may not work for the types of inspections currently offered, based on the installation location, lighting, camera quality, etc…we will make every effort to provide an explanation should this not be a successful attempt.