**The program and procedures are
subject to change as required**
The City of Garden Grove Building and Safety
Division is offering a new method of performing Building
Inspections called
Virtual Live
Inspections
Virtual inspections use Google Duo on your phone or tablet for
various inspections to maintain progress on jobsites still
occurring during the Covid-19 crisis. This program may change as
the environment changes.
To offer inspection services while
maintaining the required 6’ social distancing we offer
virtual live inspections. The contractor or homeowner responsible
for work needs to be able to show all work performed. This may
include climbing ladders, crawling, opening panels and moving
conductors as necessary, walking on uneven surfaces, using tape
measures and other required tools. Using interactive technology a
building inspector will participate in a live session with the
contractor or homeowner to perform the inspections remotely. Our
goal is to allow construction to progress while maintaining a safe
environment for all involved through social separation. This
program uses the same two hour window of time indicated on
Permitsoft the morning of the inspection (M–Th.
8:30AM–4:00PM) and 8:30 AM-3:00PM alternating
Fridays.
VIRTUAL LIVE INSPECTIONS
Other inspections may be added
with prior Inspector approval.
-
Air Conditioning / Heating (Virtual)
-
Brown Coat (Virtual)
-
Building Demo / Sewer Cap (Virtual)
-
Building Final (Virtual)
-
Drywall (Virtual)
-
Electrical Final (Virtual)
-
Electrical Services (Virtual)
-
Ext. Lath (Virtual)
-
Final-Demo (Virtual)
-
Final (Home Repair Program) (Virtual)
-
Final (Senior Grant Program) (Virtual)
-
Foundation/Footing (Virtual)
-
Foundation (Virtual)
-
Framing (Virtual)
-
Gas Test (Virtual)
-
Initial (Home Repair Program) (Virtual)
-
Initial (Senior Grant Program) (Virtual)
-
Insulation (Virtual)
-
Masonry / Grout Final (Virtual)
-
Mechanical Final (Virtual)
-
Plumbing Final (Virtual)
-
Plumb Soil Groundwork (Virtual)
-
Pool Bottom and Bond Beam (Virtual)
-
Pool Demo (Virtual)
-
Pool Final (Virtual)
-
Pre-deck /Bonding (Virtual)
-
Pre-Grout (Virtual)
-
Pre-inspection/Sheathing (Virtual)
-
Pre-Plaster/ Fence & Gates (Virtual)
-
Reroof Final (Virtual)
-
Roof Sheathing (Virtual)
-
Rough Mechanical (Virtual)
-
Rough Plumbing (Virtual)
-
Rough Wiring (Virtual)
-
Sewer (Virtual)
-
Shear Walls / Pre-Wrap (Virtual)
-
Shower Pan / Test (Virtual)
-
Solar Panel/ Photovoltaic System (Virtual)
-
Subfloor Frame (Virtual)
-
Subfloor Insulation (Virtual)
-
Temp Power Pole (Virtual)
-
Temp Power Pole (Virtual)
-
Track & Ledger (Virtual)
-
UFER Ground (Virtual)
-
Underground Conduit (Virtual)
-
Underground Gas Piping (Virtual)
-
Underground Gas Piping (Virtual)
-
Water Heater Final (Virtual)
-
Water Heater (Virtual)
-
Water Main / Lateral (Virtual)
-
Water Main / Lateral (Virtual)
-
Windows (Virtual)
Schedule a Virtual Live Inspection
on-line from this page, enter the permit number on the search above.
Indicate
in the notes section when requesting a virtual
inspection.
To participate in a virtual
interactive inspection you need the following:
-
Reliable internet
connection
-
Fully charged iPad, iPhone,
Tablet or Android device with webcam capability
-
The free Google Duo
application https://duo.google.com/about/ with an account setup.
Register your cellphone number – the inspector call or
message this number.
On the scheduled date and time
window of the virtual inspection, your inspector will call the
Google Duo account. The inspector will walk you through the
inspection process, identifying if any items require correction. At
the conclusion of the inspection the inspector will inform you if
you passed the inspection or what the next step is, as applicable.
If a correction notice is required, the inspector will send you an
e-mail with a list of any items that need to be addressed. Once the
repairs are completed you may request a re-inspection.
VIRTUAL LIVE INSPECTION
PREPARATION
-
Prior to start of inspection have
all necessary tools available (such as a tape measure, screwdriver,
level, GFCI tester, ladder, etc…) necessary to perform the
inspection.
-
Make sure your device is fully
charged, with notifications turned off that may interrupt the
inspection.
-
Be ready to receive and respond to
a video call from the City inspector at the scheduled day and time.
Having ear buds with a microphone greatly improves
communication.
-
Ensuring no unnecessary sounds are
present (power tools, radio, etc…) helps improve
communication clarity as well.
-
When plans reviewed by the City are
involved in the project, these City approved plans will be required
for all virtual live inspections.
VIRTUAL LIVE INSPECTION
PROCESS
-
Each inspection will begin at
the street view to verify the location by showing the structure and
property address.
-
To ensure consistency please start
the inspection from the front entry, walking the inspection in a
clockwise direction horizontally on each floor, starting at the
bottom floor if there are multiple levels, while following the
direction of the inspector.
-
The inspector will inform you if
any corrections were found during the inspection and provide a
correction notice (if necessary) to you by e-mail or, if there were
no corrections identified, a written approval by e-mail to let you
know you passed the inspection.
-
Once the inspection is completed
and the call ends the inspector will enter the results into our
permitting system. Which you may immediately view
on-line.
USING VIRTUAL LIVE
INSPECTIONS
** This option is not currently
available for all types of inspections, and may not work for the
types of inspections currently offered, based on the installation
location, lighting, camera quality, etc…we will make every
effort to provide an explanation should this not be a successful
attempt.